All digital products are non refundable. Once you purchased access to a course, no refunds will be processed. We understand that some things happen and you might purchase the incorrect course. If this is the case, please notify us immediately. We can either switch the course on our end (if the price is the same) or issue you a refund with the purchase of the correct course. We prefer not to take credit card information over the phone to pay for the difference of a course.
For software license purchases, you have 15 days after the date of purchase to cancel with our approval. All hardware keys must be returned within 30 days and a $200 restocking fee will be assessed to cover our banking fees.
For subscription license purchases, you have 15 days after the date of purchase to cancel with our approval. All hardware keys must be returned within 30 days and a prorated refund for the first month will be issued upon receipt of the hardware key. The date the refund will be prorated for will be the date of postage on the hardware key.
Books and tools will be accepted up to 30 days after purchase. You will be responsible for the return of all items and shipping costs from the purchase will not be refunded.